Quality refers to the standard of something as measured against other similar things. It encompasses various factors such as durability, reliability, performance, and aesthetics. In business and manufacturing, quality is essential to ensuring customer satisfaction and loyalty. Quality control processes are put in place to monitor and maintain the level of quality in products and services. Companies often strive to achieve high-quality standards to gain a competitive edge in the market and build a strong reputation for their brand. Overall, quality is crucial in ensuring that products and services meet or exceed customer expectations.
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